Preferred Image Formats Accepted Image Formats
.EPS, .AI, .CDR Any PC compatible file (pdf. gif. bmp.tif., etc). Please do
not send Mac Files.
Cancellation/Alteration Fees
After your artwork has been approved, your order is submitted to the factory for printing. If a situation should arise where a change needs to be made after artwork has been approved, we will immediately attempt to notify the factory of the change before production begins. You may incur setup fees if your product has entered the production process. We are unable to cancel or change your order once production has begun. Should you cancel your order production, you will remain liable for the full cost of the items.
Sending Artwork
Artwork can be uploaded in the shopping cart or emailed to customer.service@egstratt.com. Please try to send black & white vector/print ready artwork created by one of the following programs: Adobe Illustrator, Corel Draw, or Macromedia Freehand. Popular vector format file extensions include: .ai, .cdr, and .eps. A graphic specialist will contact you to resolve any issues that may arise in creating print ready artwork. Not sending vector/print ready artwork may delay your order. Please try to avoid sending Microsoft Office document files such as Word or Excel. If you need to send us a Word document, please send images separately. Artwork requiring extensive touch-up to be made print ready may be subject to additional charges.
Typesets and Fonts
If sending vector/print ready artwork with embedded fonts, please be sure that all fonts are converted to curves or outlines to avoid any font substitution. If sending pc compatible artwork (.jpg, .gif, .bmp, .tif, or a PhotoShop generated .eps file) with embedded fonts, please specify the font used so we can recreate text accurately. If you would like us to try and match the embedded font, please specify in the comments.
If you are submitting text only for your imprint, please specify your choice of several popular fonts. If a specific font is requested that we do not have on file, we may request that you have a copy of the font sent to our art department.
Color Matching
If you would like an exact color match, please include desired colors in PMS form. All artwork without exact PMS colors will be matched as closely as possible; however, exact color matching is not guaranteed. Extra charges may apply for PMS color matching. If no PMS colors are specified, stock ink colors will be used at no additional charge.
Virtual Proofs
Our Art Department will email or fax a free virtual proof of your imprint to ensure your complete satisfaction before we begin production. We will work with you to get your artwork exactly the way you want it! We will only begin production when you provide us your approval on the virtual proof.
Samples
Need to see a sample before you order? We can provide samples for most products in our catlog to ensure your complete satisfaction before ordering. To request a sample, call a us at 1-888-978-7288 or send us an email to customer.service@egstratt.com. We look forward to hearing from you.
